This Privacy Policy describes how Tewün ("we," "our," or "us") collects, uses, and shares personal information when you visit our website (the "Site").
At Tewün one of our main priorities is the privacy of our visitors.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Tewün. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
This website collects personal information. We may collect personal information that you voluntarily provide to us, such as your name, email address, and any other information you submit through our contact forms or other interactive features on the Site.
The information requested will be clearly explained and you will not be asked for more information than is strictly necessary in each instance (when you buy a product or subscribe to a service, create an account, subscribe to our newsletter,…).
Aditionally, we may automatically collect certain information about your visit to the Site, including your IP address, browser type, referring/exit pages, and other usage data. This information helps us analyze trends, administer the Site, track users' movements, and gather demographic information..
How we use your information
We use the information we collect in various ways, including to:
- Process your orders
- Keep you update on your order status.
- Personalize your shopping experience
- Provide you with tailored customer service.
- Develop new products, services, features, and functionality.
- Communicate with you. Non marketing communication, information upon your request.
- Understand better and analyze our business. Optimize the operation of our website. Improve, personalize, and expand our website.
- Find and prevent fraud.
Sharing of Information
We keep your personal information private and secure. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in operating the Site or to perform certain functions on our behalf. These providers will have access to your personal information only to the extent necessary to fulfill their obligations.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Log Files
Tewün follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small files that are placed on your device to collect information about how you interact with the Site. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other details.
You have the option to disable cookies through your browser settings, but this may affect your ability to access certain features of the Site.
Data Security
We take appropriate measures to protect the security of your personal information and implement industry-standard safeguards. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
By using the Website, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send may be read or intercepted by others, even in encrypted transmission.
Third Party Privacy Policies
Tewün's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Tewün does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise any of these rights or have any concerns regarding your privacy, please contact us (hello@tewun.com)
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on the Site.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@tewun.com